FAQ

What do I do if my item is defective upon arrival?

ElilouPaints prides herself on her perfectionism when it comes to making and distributing her craft. Should there be something remiss with your item upon its delivery, please contact us

How do I care for my wearable items?

Please refer to our care instructions for insight on how to wash your tote bags and how to care for your earrings!

Are you accepting returns?

Currently, we are not accepting returns. However, if the item that you ordered is delivered to you in a defective state please refer to our FAQ bubble on how to proceed. 

I want to collaborate with you!

Thank you for expressing interest in collaborating with ElilouPaints. Please contact us and we will be with you shortly.